Family, Domestic and Sexual Violence Intake and Assessment Officer

Job No: KWHB181
Location: Katherine

Katherine West Health Board

Katherine West Health Board (KWHB) is currently looking for a Family, Domestic and Sexual Violence Intake and Assessment Officer. This position will be well suited to someone who has an understanding of Aboriginal cultural values, and commitment to the advancement and self-determination of Aboriginal communities.

Established in 1998, Katherine West Health Board is an Aboriginal Community Controlled Health Organisation that provides a range of clinical, preventative and public health services to clients in the Katherine West Region of the Northern Territory. With four major health care centres and a range of satellite centres, KWHB services an area over two times the size of Tasmania (162,000km²), helping to improve the health and wellbeing of some of the most remote communities in Australia. 

Position Description 

Applications close Friday 30.05.2025 This is a fulltime limited tenure position until 30.06.2026

About the Opportunity

Katherine West Health Board is looking for a dedicated Family, Domestic and Sexual Violence Intake and Assessment Officer. The position will be the critical first point of contact for individuals and families referred to the Big Rivers Supporting Recovery from FDSV Program, and will work collaboratively with a multidisciplinary team of social workers, counsellors, mental health nurses and social care and engagement officers. The role involves working within established referral pathways and intake systems in coordination with partner organisations.

Responsibilities will include (but not limited to):

  • Conduct culturally secure and trauma-informed intake, screening, and risk assessments by phone or face to face with individuals and families impacted by FDSV.
  • Manage the intake phone, email inbox and internal referral pathways to ensure all client referrals are actioned, addressed and documented within five (5) working days.
  • Determine program eligibility and guide individuals through the next steps in their support journey, including applying a “no wrong door” approach to engagement and support for qualified referrals to more appropriate services as needed.
  • Maintain accurate and confidential client records, including intake documentation, consent forms, assessment outcomes, and referrals.
  • Participate in case conferencing discussions with the broader multidisciplinary team to support continuity of care.

The successful candidate will enjoy an attractive remuneration of  AO3 - AO4  PLUS super and a range of benefits, which include: 

  • Relocation & repatriation assistance
  • Salary sacrificing
  • 6 weeks annual leave
  • Daily travel allowance when working away from Katherine
  • Thorough workplace training and orientation 
  • Fantastic professional development opportunities and allowances
  • Flexible work and leave options

This is an excellent opportunity to develop your skills, advance your career and enhance your cultural knowledge whilst making a positive difference.

Additional Information: 

  • If you would like to chat further about this opportunity, please contact our KWHB Human Resources Team by calling (08) 8971 9300 or emailing hr@kwhb.com.au
  • The start date can be negotiated pending the requirements of the suitable candidate. 
  • Find out more about working for Katherine West Health Board here.
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Your New Home

The Big Rivers region (a 3 hour drive from Darwin) begins south of Kakadu National Park encompassing Pine Creek, then extends over 500km south to Kalkaringi and stretches across the width of the Territory between the Western Australia and Queensland borders. The region is significant in scale, covering over 360,000 square kilometres and accounting for an area greater than that covered by Germany. The region consists of a number of varied natural environments including vast rivers, tropical forests, rocky escarpments and savannah plains.

With eight national parks and reserves throughout the region, as well as five main river systems, this is a truly unique part of the world that many will never get to see. If you're looking for authentic cultural and historical attractions, as well as an outdoor lifestyle that showcases the natural wonders of the Australian outback, look no further.