Established in 1998, Katherine West Health Board is an Aboriginal Community Controlled Health Organisation that provides a range of clinical, preventative and public health services to clients in the Katherine West Region of the Northern Territory. With four major health care centres and a range of satellite centres, KWHB services an area over two times the size of Tasmania (162,000km²), helping to improve the health and wellbeing of some of the most remote communities in Australia. Katherine West Health Board's (KWHB) vision acknowledges the distinct and diverse identity of their people and communities, ensuring member communities are involved in the planning, development and implementation of their health programs. Our holistic services are designed to promote the physical, mental, emotional and spiritual well-being of the person and their community.

Katherine West Health Board (KWHB) is currently looking for a Health Operations Support Officer (HOSO) – Lajamanu Urgent Care (LUC). This position is well suited to someone who has the ability and willingness to participate in a rotational roster of 7 x 10-hour night shifts (2200–0700) per fortnight. It requires adaptability, cultural awareness, and a strong commitment to supporting the health and wellbeing of Aboriginal communities.

Applications close 26 April 2026

Position Description

Your responsibilities will include (but are not limited to):

• Under the direction of the Lajamanu Urgent Care Remote Area Nurse (LUC RAN), provide operational and logistical support for after-hours services, including acting as a second responder for emergencies.
• Assist with the prioritisation of clients to ensure timely and appropriate care based on their needs and urgency. Assist with the maintenance of non-clinical stores, supplies, and consumables to ensure operational readiness.
• Support the RAN in organising patient travel, including logistical arrangements and documentation.
• Provide support for the introduction and orientation of new staff to the health centre, including operational procedures and community engagement.
• Uphold compliance with organisational policies, workplace health and safety standards, and confidentiality protocols.

In return for your hard work and dedication, the successful candidates will enjoy an attractive remuneration AO1 - AO2 (negotiable based on your skills and experience) PLUS 12% super and a range of benefits, including: 

• Shift worker loading on top of salary.
• Salary sacrificing.
• 6 weeks annual leave.
• Fantastic professional development & ongoing training.
• Flexible work and leave options.
• Relocation assistance.

This is an amazing opportunity to utilise your skills and passion to make a genuine difference to some of the most remote communities in Australia.