Strong Beginnings for Strong Families Cultural Support and Liaison Officer

Job No: KWHB249
Location: Darwin

Katherine West Health Board (KWHB) is an Aboriginal community-controlled organisation delivering primary health care and holistic health programs across a 162,000 km² region of remote Katherine West, Northern Territory. We take a whole-of-person approach to health and wellbeing — spiritual, cultural, emotional and family wellbeing included — and we're deeply committed to evidence-based, culturally appropriate care.

We're proud to prioritise the recruitment and retention of Aboriginal and Torres Strait Islander staff, and we're building genuine career pathways for community members into clinical, leadership and support roles. Working with KWHB isn't just a job — it's a life-changing experience that will challenge your perceptions and broaden your understanding of remote Australia.

For more information, please visit our website: www.kwhb.com.au

Summary of Position 

This role is an identified Ngumbin/Yapa position because of the essential need for local KWHB cultural knowledge and language skills, supporting Aboriginal women from remote communities with continuity of care and support.

The Strong Beginnings for Strong Families team works with families across the KWHB region from the antenatal period until a child turns five years of age, to support mothers-to-be and the wider family unit to grow up strong and healthy children. The role ensures women and their families are informed, empowered, and connected to appropriate and culturally secure services – such as accommodation, transport, social and emotional wellbeing support, and other community resources – while away from Country.

Position Description

Your responsibilities will include (but are not limited to):

  • Provide culturally safe support to antenatal clients who travel to Darwin for birthing, ensuring their physical, emotional, and cultural needs are respected and met while away from community.
  • Act as the main conduit between KWHB clients and PATS to improve client access to specialist and hospital health care.
  • Act as a cultural liaison between clients, hospital staff, healthcare providers and support services to ensure effective communication and culturally appropriate care.
  • Advocate for clients’ rights and preferences during their hospital care, helping navigate systems and reducing barriers to respectful, safe, and responsive maternity services.
  • Support pregnancy and family care coordination, including linking clients with essential supports such as accommodation, transport, financial assistance, social services, and emotional wellbeing programs.

What You will Receive:

In return, you'll receive an attractive remuneration package (negotiable based on your skills and experience) from $72,793 - $94,600 (A&G3 - A&G4), plus12% superannuation and a range of benefits, including:

  • Salary packaging opportunities
  • Six weeks annual leave plus 18% leave loading.
  • A supportive, multidisciplinary team environment that values collaboration, learning and growth.
  • Ongoing professional development, training and capacity-building opportunities.
  • Ongoing professional development, training and capacity-building opportunities.
  • The chance to build lasting relationships and cultural connection that will shape your career and perspective.

Applications close: 25 November 2026.

Applications will be assessed as they are received and this advertisement may close earlier than the advertised closing date if a suitable candidate is identified. We encourage interested applicants to apply as soon as possible.

This is an amazing opportunity to utilise your skills and passion to make a genuine difference to some of the most remote communities in Australia.

 

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Your New Home

The Big Rivers region (a 3 hour drive from Darwin) begins south of Kakadu National Park encompassing Pine Creek, then extends over 500km south to Kalkaringi and stretches across the width of the Territory between the Western Australia and Queensland borders. The region is significant in scale, covering over 360,000 square kilometres and accounting for an area greater than that covered by Germany. The region consists of a number of varied natural environments including vast rivers, tropical forests, rocky escarpments and savannah plains.

With eight national parks and reserves throughout the region, as well as five main river systems, this is a truly unique part of the world that many will never get to see. If you're looking for authentic cultural and historical attractions, as well as an outdoor lifestyle that showcases the natural wonders of the Australian outback, look no further.